Ideals virtual data room overview

Ideals is a leading virtual data room provider designed to streamline the secure storage and sharing of sensitive documents throughout various business processes, such as complex financial transactions or corporate deal management. 

Ideals offers tailored solutions for M&A sell-side, M&A buy-side, M&A advisory, fundraising, real estate investment, and life sciences. You need only one platform to simplify your workflows, protect sensitive data, and accelerate deal processes.

Trusted by 2M leading professionals globally, Ideals has become the G2 market leader with an impressive Satisfaction Score of 99/100. Users love its ease of use (9.6), impeccable customer service (9.6), and smooth setup (9.5).

On Capterra, Ideals scores 4.8/5, praised for user-friendliness (4.7), customer service (4.8), and robust features (4.6).

Additionally, Ideals offers a transparent and predictable pricing model, eliminating the hidden costs that come with outdated per-page fees. With the usage-based pricing, you only pay for the storage you actually use, giving you full control over your budget and ensuring accurate cost planning.

With Ideals, where, as the company claims, vision meets precision, you can secure your project’s success with a trusted and intuitive data room.

Who benefits from Ideals virtual data room?

Being one of the most popular providers, Ideals data room offers a huge variety of useful features and enhanced security, keeping your information safe.

It offers tailored solutions for:

  1. M&A sell-side. Ideals streamlines transactions by securing document sharing, tracking bidder engagement, and simplifying Q&A. It ensures smooth due diligence, minimizes delays, and keeps stakeholders aligned.
  1. M&A buy-side. Ideals helps buyers make informed high-stakes business decisions with secure document access, real-time insights, and advanced tracking to accelerate due diligence.
  1. M&A advisory. Advisors can efficiently manage multiple transactions with structured workflows, real-time tracking, and secure collaboration tools like the Staging Hub and integrated Q&A.
  1. Fundraising. Ideals enables secure investor communication, fast-tracks due diligence, and streamlines document management to accelerate capital-raising efforts.
  1. Real estate investment. Ideals simplifies real estate transactions by securing due diligence reports, facilitating investor collaboration, and providing real-time visibility into deal progress. 
  1. Life sciences. Research institutions and pharmaceutical companies benefit from audit trails, compliance tracking, and seamless collaboration across teams.

Ideals virtual data room’s client list features many large names, such as Deloitte, KPMG, Citi, and others. WIth Ideals, these organizations can simplify project management, streamline compliance audits, accelerate global expansion, enhance collaboration, ensure data security, and manage high-stakes transactions with ease.

Ideals virtual data pricing

The provider offers three tariff plans — Core, Premier, and Enterprise. Let’s explore each in detail.

CorePremierEnterprise
Best forFor small to medium dealsFor high-stakes transactionsFor handling multiple projects
DescriptionSecurity and cost-effectivenessAdvanced data protection and premier servicesScalability and unlimited VDR potential
Essentials• Single project
• Five administrators 
• Unlimited users
• 0.5–2 GB of storage
• Single project
• Unlimited administrators
• Unlimited users
• Tailored storage (up to 250 GB)
• Unlimited projects
• Unlimited administrators
• Unlimited users
• Tailored storage (up to 10 TB)
Core features• 24/7 multilingual support
• AI redaction
• Customizable watermarks
• Standard Q&A management
• Reports and audit trails
Best of Core, plus:

• Extended Premier service
• Custom reports
• Advanced data protection
Best of Premier, plus:

• Multi-project management
• Project predefined settings 
• Single-sign-on 
Document management• Multi format support
• Automatic indexing
• Version control
• Screenshot prevention
• Optical character recognition (OCR)
• Full text search
Best of Core, plus:

• AI document search
• Document translation
• Labels
Best of Premier, plus:

• Data synchronization across projects
Security • 2-step verification 
• Granular access permissions
• Granular document permissions
Best of Core, plus:

• IP address restriction
• Email verification
Best of Premier, plus:

• Location-based access restrictions
SupportStandard 24/7 email, chat and phone supportPremier support with a dedicated project management teamPremier support with a dedicated project management team
Collaboration• Due diligence checklist
• Notes
• Frequently asked questions
• Advanced Q&A workflows
Best of Core, plus:

• Q&A approver role
Best of Premier, plus:

• Full Q&A workflow functionality 

Ideals offers a 30-day free trial with full functionality and dedicated customer support, allowing you to test the data room with real transactions. A trial room seamlessly transitions to a subscription when you choose a plan.

Pricing is usage-based — you only pay for what you use, ensuring cost efficiency, flexibility, and full control over your budget.

Ideals virtual data room features 

Ideals’ virtual data room software offers a wide range of features. Let’s explore the most important ones.

Feature area What’s included
Document management
  • Bulk upload – upload multiple files quickly (up to 1 GB in ~25 seconds).
  • Drag and drop – add files from desktop, mobile, USB, SharePoint, or OneDrive.
  • Full-text search – find documents using keywords, filters, and labels.
  • Automatic file indexing – files are indexed and re-indexed as they move.
  • Desktop sync – sync local folders with the virtual data room.
Access management
  • Granular permissions – up to 8 access levels (view, fence view, print, encrypted download, etc.).
  • Two-factor authentication (2FA) for secure logins.
  • Scheduled access – set expiry dates or revoke access instantly.
  • Group-based user management for structured permissions.
  • Centralised control – manage access individually or in bulk.
Document security
  • Dynamic watermarks showing user identity and access time.
  • Redaction to permanently mask sensitive or personal data.
  • Fence view to help prevent screenshots and screen recording.
Q&A management
  • Centralised Q&A workspace.
  • Role-based visibility for questions and answers.
  • Automated workflows with approvals and expert assignments.
  • FAQ creation for repeated questions.
  • Excel import for bulk uploads.
Reporting
  • Activity log – track all project activity in real time.
  • Engagement matrix – analyse user interest and document interactions.
  • Data storage report – monitor usage, optimise organisation, and manage costs.
  • Report subscriptions – scheduled insights and notifications.
Security compliance and certification
  • ISO 27001:2013 certified (information security management).
  • SOC 2 & SOC 3 certified (security controls and reporting).
  • GDPR-compliant processing and privacy controls.

Ideals virtual data room deployment

Ideals software is compatible with any operating system and device type. There is no need to install any additional plug-ins. Users can access the virtual data room Ideals’ VDR setup through web-based desktop browsers on Microsoft, Mac, and Linux, mobile devices running on iOS and Android, and offline extensions.

Ideals team made sure that the initial set-up of the platform is very user-friendly, even for the users without any previous experience. Customers can access the Ideals virtual data room at their convenience via a mobile device or a computer from anywhere in the world.

include solutions like Google Drive, Zoom, Microsoft Office, and more. The well-organized user interface and versatile features available across many platforms make the Ideals data room one of the best solutions for international projects and global enterprises.

Additionally, the Ideals virtual data room assistant team is always available to deliver the needed software deployment advice via an extensive knowledge base, phone support, or dedicated-manager calls.

info-requirements

System requirements

Client computer:

L1 GHz 32/64-bit processor
2 GB of system memory
Internet access 1 Mbps

Supported operating systems:

Windows 11
Windows 10
Windows 8.1
MacOS 10.14 & later

Supported web browsers:

Chrome 79
Firefox 78
Safari 13
MS Edge 90

Supported web browsers:

Chrome 79
Firefox 78
Safari 13
MS Edge 90
info-location

Server locations

Europe:

London
Frankfurt
Paris
Stockholm

Asia:

Shanghai
Singapore

Oceania:

Sydney

North America:

Columbus
Ohio

South America:

Sao Paulo

Ideals virtual data room customer support

The Ideals customer support team does everything possible to deliver great service to all users at any time. The support is available to answer user queries, resolve issues, and supply various help resources via e-mail, phone, and chat. Dedicated project managers will also train the new customers on using the Ideals virtual data room effectively.

support-time
24/7 support
support-languages
12 languages
support-trains
Train new customers

Users can reach the support team which is available 24/7 every day. Support managers can speak 12 languages and are always ready to guide you through the process and provide you with training if you need it. 

Most of the customers’ feedback regarding Ideals virtual data room highlights its excellent support, and the company is consistently leading across G2, Capterra, and other platforms aggregating user reviews for business software for its outstanding customer service.

FAQ

The Ideals virtual data room requires a 2 GHz 64-bit processor, at least 2 GB of system memory (8 GB recommended), and an internet connection with 10 Mbps speed (100 Mbps recommended). It supports Windows 10/11, macOS 10.15 or later, iOS 15 or later, and Android 10 or later. For browsers, it works with Google Chrome 131 (recommended), Safari 18, and Microsoft Edge 131 or newer versions.

Go to the Documents tab and choose between uploading from your computer or external storage. You can drag and drop files directly into the document tree or click the “Add” button to select files or folders. During the upload, you can track progress with a progress bar and add more files to the queue. For external uploads, sign in to OneDrive or SharePoint, select the files, and they will be uploaded directly.

Ideals virtual data room protects data with military-grade encryption. In addition, the data room provides features such as two-factor authentication, fence view, dynamic watermarks, secure spreadsheet viewer, and granular user permissions, ensuring airtight security throughout the deal.

The Ideals virtual data room offers 15 languages in the interface, 13 languages for customer support, and 6 languages in the Help Center, ensuring accessibility for users worldwide.

The Ideals virtual data room pricing is tailored to each customer’s specific needs and storage requirements. To learn more about pricing, you can contact the Ideals sales team for a personalized consultation.