Onehub Data Room Review
Onehub is a US-based virtual data room (VDR) widely used by UK firms that handle confidential transactions. The platform is gaining recognition among British real estate firms, such as UK Solar Assets, and global companies like Colliers operate it within their UK divisions. This Onehub data room review explores how the platform supports secure document sharing and deal management for UK businesses.
Key OneHub features
| Group of features | Data room features | Value |
|---|---|---|
| Security features | UK GDPR and ISO 27001 compliance AES 256-bit encryption Two-factor authentication Role-based permissions Watermarking Session timeouts Secure links Expiration access limitation Private workspaces Complex passwords Encrypted backups | Keeps confidential deal data compliant and protected across UK-US borders |
| Content management | Unlimited storage Drag-and-drop upload FTP transfer for files over 5 GB Move-and-copy tools Automatic indexing Full-text search Online file viewer | Speeds up setup and navigation so teams can find and organize sensitive data easily without IT help. |
| Collaboration and workflow | Comments Task tracker Instant notifications Audit trails Workspace messages Document email notifications Files’ versioning | Supports secure teamwork in real time and makes every action traceable for accountability. |
| Customization and branding | Custom domain Custom branding Branded emails Mandatory NDAs and access agreements | Builds a professional, client-facing portal that reflects the firm’s identity and meets compliance demands. |
| Integrations and mobility | DocuSign Google Docs integration Microsoft Office Online Mobile apps (iPhone and iPad) | Integrates with existing workflows and gives users full control of the data room from Apple devices. |
Who is Onehub virtual data room best for?
Onehub serves UK legal, real estate, and corporate finance teams that need a secure and branded portal to exchange confidential files with clients or deal participants. It provides a controlled workspace with detailed user permissions, full audit records, and messaging tools for sensitive file sharing in complex transactions.
Onehub vs other data rooms
The Onehub data room presents itself as a secure virtual data room provider designed for mid-market and SMB teams that require both client portals and deal management tools.
| Criteria | OneHub | Ideals | Intralinks |
|---|---|---|---|
| Core focus | Secure VDR plus branded client portals | Secure VDR with advanced controls | Enterprise VDR |
| Deal lifecycle focus | Diligence Pipeline Integration | Pipeline Diligence Integration | Diligence |
| Analytics and user management | Audit trail Instant notifications | Audit trail Engagement matrices Activity analytics Scheduled reports | Deal status tracking Document analysis DealCentre AI suite |
| Automation | Automatic file deletion | AI redaction AI translation AI search Q&A automation | AI redaction AI search AI assistant |
| Ease of use | Simple | Intuitive | Robust but complex |
| Pricing transparency | Transparent pricing plans | Sales-quoted | Sales-quoted |
Strengths:
Branding and client-portal options such as custom domains, white-label emails, and workspace themes help firms present a polished, solicitor-ready environment. Permissions and audit trails ensure that only authorized users access necessary files.
Weaknesses:
The Data Room Edition costs $375 per month, higher than some peers, and offers limited automation or AI features compared to enterprise platforms.
What is OneHub used for?
Onehub supports teams that securely share files online in workflows where version control, accountability, and controlled access are essential to maintaining compliance and trust:
- M&A. A structured room helps attract bidders, conduct Q&A, and document compliance throughout the deal.
- Due diligence. Confidential materials remain centralized with complete visibility through audit logs and permissions.
- Raising capital. Investors can review financial data and documents quickly.
- Initial public offerings (IPOs). Governance records and disclosures stay organized to meet regulatory deadlines.
- Strategic review. Boards and advisers gain clear, structured access for objective decision-making.
- Insolvency. Creditors and administrators share restructuring files securely with limited access rights.
- Data management. Teams work on policies and documentation in one shared environment.
- Real estate transactions. Leases, titles, and plans are stored in a centralized room accessible to solicitors and buyers.
Pros and cons
✔️ Professional client portals
✔️ Transparent pricing
✔️ Mobile apps for offsite work
✔️ Object-level security
✔️ User-friendly interface
❌ Higher cost for similar functionality than competitors
❌ Lighter analytics than competitors
❌ Fewer collaboration features than competitors
❌ No dedicated Q&A module
❌ Limited data residency options
Pricing
Onehub displays clear pricing for its Standard, Advanced, and fixed-fee Data Room Edition plans, while the Enterprise business plan is available by custom quote. The Standard and Advanced tiers charge per user, whereas Data Room and Enterprise plans offer flat, predictable billing. A 14-day free trial is available under Standard, Advanced, and Data Room Edition plans.
| Plan | Price | Cloud storage | Focus |
|---|---|---|---|
| Standard | Annual billing: $12.50 per user/month Monthly billing: $15 per user/month | 1 TB | Secure team and client file sharing for small and medium-sized businesses |
| Advanced | Annual billing: $20 per user/month Monthly billing: $25 per user/month | Unlimited | Adds branding options and admin controls |
| Data Room Edition | Annual billing: $300/month Monthly billing: $375/month | Unlimited | Dedicated VDR with watermarking, NDA gating, and audit trails |
| Enterprise | Custom quote | Unlimited | Enterprise governance and high-stakes transactions |
Note: Check the provider’s official website for the most current rates and terms.
Feedback research and user reviews
Onehub appears on major B2B review platforms. Users frequently mention its fast setup, flexible branding, and straightforward permission management.
What users appreciate about Onehub:
- Setup is fast, and rooms are ready within hours through drag-and-drop or bulk upload.
- Navigation feels natural, and users can preview files without extra downloads.
- Branding tools are easy to apply and help clients feel confident in the workspace.
What users often criticise:
- Large folder trees may load slowly, and FTP can be cumbersome.
- Search sometimes misses text in scanned files.
- External users may struggle with 2FA or NDAs.
Deployment options
Onehub operates as a cloud-based platform accessible on Windows, Mac, Android, and iOS devices. To begin, users create an account and upload files directly into their virtual data rooms through a desktop or mobile browser.
The iOS app is available for free from the App Store. Reviews on G2, GetApp, and SoftwareAdvice describe the interface as easy to learn and navigate. For technical issues, users can submit a support ticket through the help portal.
Customer support info
The company offers reliable customer support through live chat, email, and phone. A dedicated support page provides service documentation for quick reference. Personal account managers and dedicated training are available to Data Room and Unlimited Edition subscribers.
FAQ
What are Onehub pricing plans?
Onehub offers user-based and flat-fee billing models under flexible pricing plans. Customers can opt for basic file-sharing features or set up full-fledged data rooms for complex financial transactions.
What is Onehub used for?
One hub supports several applications, from secure file sharing to investor communications and financial transactions. Onehub emphasizes online collaboration with co-editing capabilities. It makes Onehub a viable option for remote work, fundraising, mergers and acquisitions, and professional client communications.
Is Onehub compliant?
Yes. Onehub aligns with major UK and international data protection standards. It operates on Amazon Web Services (AWS) infrastructure certified under ISO 27001, PCI DSS Level 1, SSAE 16, and FISMA, which support GDPR and UK data-handling obligations.
All data transfers use HTTPS and TLS encryption, with 256-bit SSL protection for every session. Files are stored across multiple, access-controlled data centres with multi-factor authentication for authorised staff. Features like granular permissions, audit reports, watermarking, and physical security policies strengthen governance for UK businesses managing confidential or regulated information.
Does Onehub have an app?
Onehub offers iOS apps designed for both iPhone and iPad. Each version is optimized for its platform and allows users to access full data room functionality from anywhere.